Effective Date: [Insert Date] Business Name: Review Flares ("we," "us," or "our") Website: reviewflares.com
Welcome to Review Flares. By accessing or using our services, you ("Client," "you," or "your") agree to be bound by the following Terms and Conditions ("Terms"). Please read them carefully before using our website, software, or services.
1. Services Provided
Review Flares helps businesses increase their Google Reviews by:
- Sending review requests to customers via SMS and email.
- Sharing client reviews on social media platforms.
- Providing access to review management software as part of the subscription package.
All services are delivered through our proprietary systems and third-party software platforms.
2. Eligibility
Our services are intended for businesses that meet the following criteria:
- Have an established customer base with accessible contact information.
- Use a CRM, payment processor, or customer database.
- Have been in business for at least one (1) year.
By signing up, you represent that you meet these requirements and are authorized to enter into this agreement on behalf of your business.
3. Subscription, Free Trial, and Payments
- Services are provided on a subscription basis.
- A 14-day free trial is available to new clients. At the end of the trial, billing will automatically begin unless the subscription is canceled before the trial ends.
- Subscription fees must be paid in full and on time. Failure to pay may result in suspension or termination of services.
4. Refunds
Review Flares does not guarantee specific results. However, if the promised service deliverables are not provided, clients may request a refund. Refund eligibility is determined at Review Flares’ sole discretion.
5. Client Responsibilities
Clients agree to:
- Provide accurate and lawful customer data for use in review campaigns.
- Not upload or share customer data without proper permissions.
- Not request, encourage, or attempt to generate fake, misleading, or incentivized reviews.
- Use the services only for legitimate business purposes.
Violation of these responsibilities may result in immediate suspension or termination without refund.
6. Prohibited Use
You may not use Review Flares’ services for unlawful, fraudulent, or misleading purposes, including but not limited to generating fake reviews or manipulating online reputation systems.
7. Intellectual Property
All software, content, branding, designs, and materials provided by Review Flares remain our property. Clients are granted a limited, non-transferable license to use the services for their internal business purposes.
8. Limitation of Liability
To the fullest extent permitted by law, Review Flares shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, data, or business opportunities, arising from use of our services.
9. Termination
We may suspend or terminate your subscription and access to our services if you:
- Fail to pay fees when due.
- Breach these Terms.
- Engage in unlawful or unethical practices.
Clients may cancel subscriptions at any time, subject to payment obligations for services already rendered.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States. Any disputes shall be resolved in the courts located in Florida.
11. Changes to Terms
We may update these Terms from time to time. The most current version will always be posted on our website. Continued use of the services after changes are made constitutes acceptance of the updated Terms.
12. Contact Information
If you have questions about these Terms, please contact us at: Review Flares, LLC Email: [email protected] Website: reviewflares.com
